Frequently Asked Questions - France

Frequently asked questions

Ticket information

Yes, we have created package deals available for families. These deals can be found within the ticket buying process.

Yes. Please call the official HOLIDAY ON ICE ticket hotline 0153334535 (local charges only) to buy tickets.

For all venues in French-speaking regions, you can buy your tickets online or via our ticket hotline on 0153334535 (local charges only).

You can buy tickets to our international shows in Germany & Austria for both the 2017/18 tour as well as the 2018/19 tour and for shows in the UK online also.

Children up to and including three years old do not need tickets for the show. Small children can visit the show for free and sit on the lap of their accompanying adult, but do not have the right to a seat.

Event information

You can take photos or shoot videos during the performance using only your smartphones and without flash, to not disturb the artists or the other audience members.

Please remember to share your photos on the HOLIDAY ON ICE social media channels.

Please visit our ticket page to get an overview of all venues and dates for the 2017/18 tour.

A HOLIDAY ON ICE show lasts around two hours and 15 minutes, including a 20-minute intermission.

HOLIDAY ON ICE shows take place in modern event locations, so that there are generally very good public transport links and plenty of on-site parking. However, please always check specifics with the event venue in your city.

You can find more information about the event venues and sites on our ticket page.

Admission to the hall generally begins around an hour before the event starts. As admission times can, however, vary between venues, we recommend enquiring at the venue in your city.

You can find more information about the event venues and sites on our ticket page.

As the HOLIDAY ON ICE shows take place in modern event halls, the temperature is around 20 degrees Celsius.

The artists

Yes, you will be able to win a meet ‘n greet by participating in one of the raffles or price draws on our social media channels. So stay posted!

The ice skaters in HOLIDAY ON ICE are representatives of the international ice-skating elite and come from all over the world.

You can find out more about the cast and creative team of ATLANTIS on our show page.

Technical information

On average, the ice is applied at a rate of one millimetre per hour. The ice is also coloured with chalk for visual and lighting reasons, so that the whole process of setting up the ice takes around 48 hours.

On average, we need around 40,000 litres of water to set up the ice rink.

As HOLIDAY ON ICE shows are put on in modern event halls, the ice rink is only set up and dismantled for the respective tour dates. Depending on the existing structures on-site, the hall floor is covered with a plastic sheet and a layer of polystyrene around three centimetres thick. On this, we lay aluminium plates that are cooled so intensely using sophisticated technology that water freezes on them.

After the last show, the lighting, video and sound equipment are taken apart and then the ice rink is dismantled. The ice is loaded into disposal containers and disposed of appropriately at each venue.